Prescriptions

Order your repeat prescriptions online

Repeat Prescriptions

The easiest and safest way to order repeat medication is by registering for our online service or by telephone (see below) or you can use your repeat prescription request slip.  The slips should be posted into the relevant boxes provided at both sites.

Online: In order to access online prescription ordering for the first time, you will need to visit the surgery in person to register for this service and obtain a user name and password.  Or you can use the NHS app (you will need your NHS number to register).

SystmConnect: Use the contact us online Form and click on the Medication Request Tab. 

Telephone: Please call the automated service on 01652 241164.  You will need to contact the practice to register for a pin to access the new automated service.

or

Please call 01652 648214/01724 700218 and inform EMMA that you would like to order your medication, EMMA will take the details from you and put this request through to the reception Team to deal with.

Please note the previous answer machine service has now closed.  

For urgent telephone enquiries regarding prescriptions/medication please call either surgery.

Please note that at least 3 working days notice is required to collect a prescription to take to a chemist

Practice Prescription Policy

Repeat Medication Ordering for Patients Flow Chart 

Acute Medication Requests for Patients Flow Chart

Your nominated pharmacy will advise how long they need in order to dispense your medications ready for collection. 

Electronic Prescribing Service

This practice is now live for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception or your usual pharmacy to sign up.

Click this link for more information about electronic prescribing services.

Dispensing Arrangements

For those patients who live more than a mile from a chemist we are able to dispense medicines from this surgery.  The dispensary is open during normal surgery hours.

For Patients who live within a mile of a chemist, prescriptions will be provided by the doctor during consultations for patients to take to a pharmacy of their choice. 

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  Prescription Fees

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  Medicines A-Z